Services

Services

Friendly Urgent Care provides the full range of medical services in our fully equipped facility. 

  • *Full Department for X-ray

  • All Vaccinations

  • Flu Shots

  • Immunizations

  • Pre-Camp Physicals

  • School Physical Exams

  • Sporting Physicals​

FRIENDLY URGENT CARE FAQ's

URGENT CARE

What is urgent care?

Urgent care treats anything a primary or family care center does but also takes on nonemergency patients who might otherwise head to the hospital because they need an X-ray. In other words, patients can visit an urgent care center with anything from the common cold to a swollen ankle.

Friendly Urgent Care offers ER skills without the ER bills. Going to the emergency room to rule out an ankle fracture is effective but costly. An urgent care center provides that same level of care without the extra costs associated with hospital emergency room treatment.

Going to urgent care is also much faster than visiting the emergency room. For example, with a minor injury, the patient arriving at the ER must wait until more medically severe emergencies are addressed. By going to an urgent care center, that same patient will see a qualified medical practitioner faster and without the long wait.

 

Does an urgent care center replace the emergency room?

They serve different purposes. Having a local urgent care center provides an alternative to visiting the hospital, especially in the evening and on weekends.

Typically, patients can go to the urgent care clinic to receive treatment for anything that’s non-life threatening. For example:

  • Sore throat

  • Earache

  • Migraine

  • Flu

  • Fever

  • Urinary tract infections

  • Sinus infection

  • Pink eye

  • Mononucleosis

  • Bronchitis

  • Wheezing from allergy or asthma

  • Diarrhea

  • Rash

  • Swollen glands

Some common injuries seen in urgent care include:

  • Fractures

  • Whiplash

  • Sprains

  • Cuts

  • Injuries from falls

  • Injuries from car accidents

  • Injuries at work

Although urgent care can address several medical problems, patients must go to the hospital or call 911 for anything that might be life-threatening, such as difficulty breathing, head injuries, chest pain, or excessive bleeding.

Are urgent care centers covered by insurance?

Patients should always check with their insurance provider, but your plan likely covers urgent care. Check to see if your insurance company wants you to go to an in-network urgent care center for treatment, or call Friendly Urgent Care to see if they accept your insurance coverage.

PEDIATRICS

What is pediatrics?

Pediatrics is the branch of medicine that specializes in the medical care of infants, toddlers, and adolescents. Typically, a physician who deals with pediatric patients might treat anyone up to 21 years of age. The doctors at Friendly Urgent Care work with patients of all ages, including pediatric patients.

Pediatric urgent care means there's a doctor available at odd hours for patients who have trouble seeing a regular pediatrician. Children rarely fall ill when it's convenient, so Friendly Urgent Care is an option when visiting the hospital ER is impractical.

What kind of pediatric problems fit the urgent care scenario?

Anytime a young patient needs a doctor, urgent care is a pragmatic choice. Friendly Urgent Care can treat non-life-threatening emergencies, such as:

  • Fractures

  • Burns

  • Cuts

  • Colds

  • Flu

  • Sports injuries

  • Fever

  • Sore throat

  • Ear infections

  • Bronchitis

  • Stomach ache

  • Croup

If your child needs medical evaluation and treatment and your regular pediatric doctor’s office is closed, Pediatric Urgent Care is available to help you.

Can parents bring babies in for wellness visits?

Friendly Urgent Care is available for any pediatric visit, including wellness visits and immunizations. Even if a family has a regular pediatrician, it's rarely easy to get a same-day appointment with them. In such circumstances, the doctors at Friendly Urgent Care can provide checkups, or treat an injury or illness, and relay the medical information to the family’s doctor.

What are the benefits of using a pediatric urgent care center?

Urgent care isn’t always the right choice, but there are benefits to having an urgent care clinic nearby:

  • Urgent care is less expensive than an emergency room visit

  • Urgent care visits take less time than an ER visit

  • The doctors at an urgent care center are trained to deal with pediatric patients

Friendly Urgent Care takes walk-in patients, making them a convenient option for most parents.

Check to see how your medical insurance company covers an urgent care visit.  

 

SORE THROAT

What is a sore throat?

A sore throat is a sign of infection. It can be a side effect of a viral infection like a cold or influenza. A sore throat by itself is also usually a viral infection.

For some patients who come to Friendly Urgent Care, though, a sore throat means strep and that requires immediate medical treatment to prevent complications.

 

What is strep?

Strep throat (or streptococcal pharyngitis) is an infection at the back of the throat, including the tonsils, caused by the bacteria streptococcus. It's a less common cause of a sore throat, but one that requires immediate attention.

Untreated strep throat can lead to severe complications such as kidney inflammation or rheumatic fever. Rheumatic fever is a condition that affects the joints and possibly the heart, as well.

Symptoms of strep throat include:

  • Pain in the throat that comes on very quickly

  • Difficulty swallowing

  • Red and swollen tonsils

  • Red spots in the back of the mouth

  • Tender neck nodes

  • Fever

  • Headache

  • Skin rash

  • Nausea

  • Body aches

It is possible to have these symptoms without having strep throat, though. As such, it's essential to see one of the doctors at Friendly Urgent Care to get an immediate assessment and rule it out.

 

What if it isn’t strep?

Sore throats can be a sign of another infection like influenza or the common cold. They can also occur on their own and indicate a viral infection of the throat.

A person with a sore throat should see a doctor and rule out strep, especially if the pain lasts longer than one week. Other reasons to go to urgent care include:

  • Fever over 101 degrees Fahrenheit

  • Difficulty swallowing or breathing

  • Joint pain

  • Earache

  • Rash

  • Blood in saliva or phlegm

  • Lump in the neck

  • Trouble opening the mouth

These indicate an advanced infection or another medical problem that needs immediate evaluation and treatment. Some possible causes include:

  • Mononucleosis (Mono)

  • Measles

  • Chickenpox

  • Croup in children

  • Influenza

All of these conditions require medical assessment, which the doctors at Friendly Urgent Care can provide without an appointment.

 

FEVER

What is a fever?

A fever is a temporary increase in body temperature and a symptom of some illness. Often a fever subsides in a day or two on its own, so it's best to let it run its course.

Fevers happen because the body is trying to fight off whatever pathogen is making the patient sick, so it’s not inherently a bad thing. However, it is essential to know what is causing the fever, and that is the goal of the doctors at Friendly Urgent Care.

Are fevers dangerous?

In adults, a fever rarely reaches dangerous levels unless your internal body temperature goes over 103 degrees Fahrenheit. For infants or toddlers, though, the threshold is much lower.

Even a minor fever can indicate a grave infection, so it’s best to bring young patients into Friendly Urgent Care at the first sign of a rise in body temperature.

What are the symptoms of a fever?

You should have a thermometer at home to check your body temperature, but some common symptoms may also indicate a fever, such as:

  • Sweating

  • Chills

  • Shivering

  • Headache

  • Muscle aches

  • Loss of appetite

  • Irritability

  • Dehydration

  • Weakness and fatigue

A person with a fever might experience one or more of these symptoms. A febrile seizure in a child is a sign of a fever, as well.

What is a febrile seizure?

A febrile seizure is a convulsion a child has when there's a spike in body temperature. Febrile seizures are understandably frightening, but in most cases, they're harmless and don’t cause problems or lasting effects.

The child may sleep or seem dazed afterward. Recurrent febrile seizures are common, as well, even with a very low fever. They tend to run in families, and most children grow out of them.

Nevertheless, parents shouldn't hesitate to bring a child who has had a febrile seizure into the Friendly Urgent Care; it does indicate the baby is ill and needs medical treatment.

 

 

FLU

What is the flu?

The flu, or influenza, is a viral infection of the respiratory system. It can affect the:

  • Nose

  • Throat

  • Lungs

For most people, influenza means about one to four days in bed feeling awful. For nearly 200,000 people a year, though, the flu becomes severe enough to require hospitalization.

When is flu season?

Technically, a person can contract the flu any time of year, but it's prevalent from December to February. Around this time, doctors and pharmacies all over the country recommend that patients get a seasonal flu shot.

The formulation for the flu vaccination changes each year depending on the current virus and is one of the best ways to prevent the spread of influenza. That's especially true among high-risk groups, such as:

  • Children under the age of five

  • Adults over the age of 65

  • Pregnant women

  • People with a chronic illness

  • Individuals with weakened immune systems

For these patients, Friendly Urgent Care recommends an annual flu shot.  If you have school-aged children, you should also consider getting the flu shot.

What are the symptoms of the flu?

Symptoms vary depending on the strain or level of infection, but some common symptoms include:

  • Fever

  • Cough

  • Sore throat

  • Runny nose

  • Muscle aches

  • Headache

  • Fatigue

Some people, especially young children, may suffer from digestive problems, too, such as vomiting and diarrhea.

 

How do you get the flu?

The virus spreads through tiny respiratory droplets that enter the air when an infected person sneezes or coughs. The droplets can land on surfaces and are then spread around by contact.  

For example, a person who touches a table which an infected person has sneezed on might then rub his eye or nose and become infected, too.

 

How is influenza treated?

Once diagnosed, the doctors at Friendly Urgent Care prescribe an antiviral medication to shorten the length of the illness and help prevent complications.

It’s best to seek treatment when you first notice symptoms to improve the effectiveness of the medication. Most treatment plans include plenty of rest and fluids, as well as extensive family medicine to anyone who walks through the door.

Friendly Urgent Care offers a variety of medical services including in-office lab work and X-rays to ensure that patients get comprehensive exams and quality treatment in a comfortable and convenient setting. With multiple doctors on staff and numerous exam rooms available, there’s less wait time, too.

No matter what your needs, the medical team at Friendly Urgent Care is there with the knowledge and experience necessary to provide you with the top-of-the-line treatment options and state-of-the-art services. With onsite diagnostics and lab work available, patients come to Friendly Urgent Care knowing that they will get professional, fast medical treatment at a price that is more affordable than the emergency room.

LACERATIONS

What is a laceration?

A laceration is a tear in the skin and other soft tissue. A cut, on the other hand, tends to be straighter and a puncture wound occurs when something pointed enters the skin, such as a nail or even an animal tooth.

 

How does a laceration happen?

A laceration is tearing, so it happens when skin is pulled in opposite directions.

Picture someone placing two hands down on a piece of paper and then pulling them apart. When a laceration occurs, the skin tears in the same way as that piece of paper.

A laceration can occur with a fall or car accident, at work or home, and can be deep or shallow.  Typically, lacerations bleed.

When does a laceration require urgent care?

Lacerations are usually minor wounds, but they may require treatment if they're deep or won’t stop bleeding.

Patients should also come to the Friendly Urgent Care center if they can't clean the laceration or if they have a deep wound and haven't received a tetanus or booster shot in over 10 years.

A person should always seek treatment for a laceration that shows signs of infection, such as drainage and inflammation around the wound.

What is the treatment for a laceration?

Treatment should start with first aid immediately after the injury. The initial goal is always to stop the bleeding, so you should apply pressure preferably using a sterile pad or at least a clean cloth.

In a pinch, you could apply direct pressure with your hand, as well. Seek medical assistance if the bleeding seems excessive or if the blood feels like it is spurting rhythmically.

Next, assess the wound to see if it needs professional medical care. For instance, does it look deep or is it over a joint? Those would both indicate a severe wound. Clean the laceration with warm water and cover it if possible even if you intend to go to the Friendly Urgent Care center.

If in doubt, it's better to have a severe-looking laceration treated. The doctors at Friendly Urgent Care can clean the wound thoroughly, apply an antibiotic, and dress it to prevent infection.

SPRAIN

What is a sprain?

A sprain is the stretching or tearing of a ligament.  

Ligaments are the “glue” that hold that complex group of structures together to allow the leg to bend and straighten. They're bands of tough fibrous tissue that connect bones and create joints.

The knee, for example, is actually two separate joints that consist of three different bones: the femur, the tibia, and the patella.

Is a sprain the same thing as a strain?

Laypeople often use "sprains" and "strains" interchangeably, but they are different kinds of injuries. A sprain involves the ligament, but a strain is the stretching or tearing of muscles or tendons.

The symptoms and treatments are similar for both injuries, though sprains always involve a joint while strains can affect any muscle.

What are the symptoms of the sprain?

Some patients complain of feeling a “pop” when injured. The symptoms of a sprain include:

  • Pain

  • Swelling

  • Bruising

  • Limited movement of the affected joint

The symptoms of strains are similar, but there might be muscle spasms, as well.

How is a sprain diagnosed?

The doctors at Friendly Urgent Care will start with a comprehensive examination of the joint. They will check for swelling and look for specific points of tenderness. They will ask the patient about the intensity of the pain and how it happened, as well.

Typically, the doctors order an X-ray to rule out a fracture. Friendly Urgent Care does X-rays onsite, so patients know within minutes whether or not a bone is broken.

How are sprains treated?

Treatment options depend on numerous factors including the location and severity of the sprain. In most cases, a combination of medication and rest is all a sprain needs to heal.

Patients can take over-the-counter pain relievers and rest the joint and allow the body time to repair the ligament. The doctor may suggest ice therapy, as well, to minimize the swelling and ease the pain.

In some cases, a severe sprain requires surgical repair to fix a torn ligament. That scenario is rare, though. Usually sprains heal without much medical intervention.

Nevertheless, it's important for patients to get a proper diagnosis, though, and rule out a more serious injury.

LAB

What is the benefit of an onsite lab?

In other urgent care scenarios or at a private practice, patients might need to go to another building or even a different location to have blood drawn for testing. At Friendly Urgent Care, the doctors order a lab test, and the technician draws the blood right there. It's an efficient system that saves the patient time and accelerates the implementation of a treatment plan.

In summary, having a lab right in the same building is convenient for both the staff and patients. It means that a visit to Friendly Urgent Care covers everything, including:

  • The doctor’s examination

  • The testing - both lab and x-ray imaging

  • The diagnosis

  • The treatment plan

  • The follow-up, if necessary

What kinds of lab tests are done onsite?

The Friendly Urgent Care lab is a full-service facility, so almost any test performed in a regular lab is done there, as well. Some common tests include:

  • Basic metabolic panel

  • Blood glucose

  • Complete blood count

  • Electrolytes

  • Fecal occult blood

  • Flu

  • Mono

  • Pregnancy

  • Strep A

  • Trichomonas

  • Urinalysis

Why would a doctor order a lab test?

Lab tests are part of the diagnostic tools available to physicians. When a doctor orders a complete blood count, for example, the goal is to determine the number of cells in a patient's blood and the level of various proteins and minerals, as well. It's a critical indicator of overall health.

In some cases, a lab test is ordered by the doctor to meet the patient needs. For example, drug screenings are done to fulfill employer or court requirements.

What can patients expect from a lab test?

It depends on several factors, including what test is required. When it's a blood test, for example, a lab technician or another medical professional draws a sample of blood through venipuncture. The blood is tested in the onsite lab and the doctor receives the results. 

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